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FAQ – Can I search the Support Center by voice?

Yes: click the microphone in the search field and say your question – the search starts automatically.

Instead of typing, you can simply say your question – handy in the kitchen, in the storeroom or on the go.

The Support Center search field while listening: Speak now … and the highlighted microphone

How it works

  1. Click the microphone in the search field.
  2. The first time, your browser asks whether the Support Center may use your microphone. Allow access.
  3. The search field shows Speak now …. Say your question, for example How do I do a stocktaking?
  4. As soon as you have finished, the search starts automatically and shows you the matching articles.

While you speak, you already see the text in the search field. Click the microphone again to end the recording early.

Which language do I speak?

Speak in the language you are reading the Support Center in – German, English or French. If you have translated the page into your language with Translate, speak in your language: FoodNotify still finds the right articles. More about this: Which languages is the Support Center available in?

Which browsers does it work in?

Voice search works in browsers with built-in speech recognition, for example Chrome, Edge and Safari – on computers and phones. If you don't see a microphone in the search field, your browser doesn't support voice input. Then simply type your question as usual.

The search field says “Microphone access blocked”

Your browser has blocked access to the microphone. In the address bar, click the site settings icon to the left of the address, allow the microphone for help.foodnotify.com and reload the page.

Speech recognition is handled by your browser – depending on the browser, via its provider's speech recognition service. FoodNotify only receives the recognised text as a search term, never a voice recording.